Contact Spider People

Tell us what you need.

Orders, collaborations, community questions, media requests, or something strange that doesn't fit a dropdown. Send it our way.

A useful message includes:

  • Your order number, if you've got one
  • The animal or product involved
  • Screenshots or photos when they help
  • The best way to reach you

Before you send

Choose the fastest path.

Orders and products

Include the order number and the exact item or animal.

Network and collaborations

Tell us what you create, where you create it, and what you have in mind.

Care questions

SPiT covers the beginner foundation. Species-specific emergencies may require an experienced keeper, veterinarian, or Poison Control.

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